PRIVACY POLICY: GIESSE INSTALLER APPLICATION

Last Updated: 24/03/2026

Introduction: Giesse S.p.A. ("We", "Us", or "Our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you as to how we look after your personal data when you use the Giesse Installer Application (the "App") and tells you about your privacy rights and how the law protects you.

1. IMPORTANT INFORMATION AND WHO WE ARE

Controller Giesse S.p.A. is the data controller and responsible for your personal data.

Contact Details If you have any questions about this Privacy Policy, please contact us using the details below:

• Legal Entity: Giesse S.p.A.
• Registered Office: Via Tubertini 1, 40054 Budrio (BO), Italy.
• VAT Number: 00581811205.
• Email: support@giesse.it

Complaints You have the right to make a complaint at any time to the Garante per la protezione dei dati personali (the Italian Data Protection Authority), via their website http://www.garanteprivacy.it. We would, however, appreciate the chance to deal with your concerns before you approach the Authority, so please contact us in the first instance.

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

• Identity Data: Includes your first name, last name, username, or similar identifier provided during account registration.
• Contact Data: Includes your email address and telephone number.
• Technical & Device Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting, operating system, and platform. It also includes the MAC number, serial number, and activity logs of the Giesse Bridge or hardware you are configuring.
• Usage Data: Includes information about how you use the App and its features.

We do not collect any Financial Data (payment details) or Transaction Data (details of payments) as this App does not support direct sales. We do not collect any Special Categories of Personal Data (race, health, etc.).

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including:

• Direct Interactions: You may give us your Identity and Contact Data by filling in forms or by creating an account on the App.
• Automated Technologies: As you interact with the App, we may automatically collect Technical Data about your equipment and browsing actions.
• Device Telemetry: When configuring Giesse products (such as the Giesse Bridge), the App collects device-specific information (e.g., connectivity status, firmware version) to ensure proper installation and maintenance.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Performance of Contract: To register you as a new user and to enable you to use the App to configure and install Giesse products.
• Legitimate Interests: To manage our business relationships, administer and protect our business and this App (including troubleshooting, data analysis, system maintenance, support, and hosting of data).
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

5. DATA SHARING

We may share your personal data with the parties set out below for the purposes set out in this policy:

• Internal Third Parties: Other companies in the Tyman PLC group (including Tyman International) acting as processors or joint controllers.
• External Third Parties: Service providers acting as processors who provide IT and system administration services.
• Professional Advisers: Lawyers, auditors, and insurers.
• Public Bodies: Regulators and authorities who require reporting of processing activities in certain circumstances.

6. INTERNATIONAL TRANSFERS

We generally process your data within the European Union. If we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by using specific contracts approved by the European Commission or ensuring the destination has been deemed to provide an adequate level of protection.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account Data: Retained as long as your account is active or necessary for the administration of installed systems.
• Device Logs: Retained for a limited period necessary for technical diagnostics and support.

9. YOUR LEGAL RIGHTS

Under the GDPR, you have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request the transfer of your personal data (Data Portability).
• Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at Email address.

10. THIRD-PARTY DEPENDENCIES

The App and Giesse products may integrate with third-party services. We are not responsible for the privacy statements or data practices of these third-party providers. When you leave our App or use these integrations, we encourage you to read the privacy policy of every third-party service you utilize